Terms of Service

Effective: September 2026

About Junnah

Junnah is a phone-based companion service that provides friendly conversation and emotional support. By calling Junnah, you agree to these terms.

Who Can Use Junnah

Junnah is available to anyone who would like a friendly conversation. The service is designed primarily for adults aged 50 and older, but is open to all callers. You must be at least 18 years old to use the service.

What Junnah Is

Junnah provides friendly, supportive phone conversations. It is a companion service meant to help people feel more connected.

What Junnah Is Not

Junnah is not any of the following:

• Emergency services or crisis intervention
• Medical care, therapy, or counseling
• A substitute for professional mental health treatment
• Legal, financial, or professional advice

If you are in crisis or need emergency help, please call 911. If you are in emotional distress, call or text 988 (Suicide & Crisis Lifeline).

Your Responsibilities

When using Junnah, you agree to:

• Engage in respectful conversation
• Not use the service for unlawful purposes
• Not attempt to harass, threaten, or harm others through the service

Our Responsibilities

We commit to:

• Treating you with respect and care
• Handling your information responsibly, as described in our Privacy Policy
• Making the service available on a reasonable-efforts basis

Service Availability

Junnah is currently in a pilot phase. We aim to keep the service available 24/7 but cannot guarantee uninterrupted access. We may modify, suspend, or discontinue the service at any time.

Cost

Junnah is currently free to use. If this changes, we will provide notice before any charges apply. Standard phone carrier charges may apply depending on your phone plan.

Text Messages

If you ask for a text during a call to Junnah and say yes when Junnah asks your permission, Junnah Inc. may send text messages from 1-888-558-4432 to the mobile number you called from.

• What we send: reminders you ask for on a call, such as an appointment reminder, and confirmations of check-in calls you have arranged. We do not send marketing or promotional messages, and our texts do not include health details.
• How often: up to 8 messages per month, depending on the reminders you set up.
• Cost: message and data rates may apply.
• Help: reply HELP, email info@junnahinc.com, or call 1-888-558-4432.
• Stopping texts: reply STOP at any time. You will receive one message confirming you are unsubscribed, and no further texts. You can also tell Junnah on any call that you no longer want texts.
• Not required: agreeing to receive texts is not a condition of using Junnah.

Wireless carriers are not liable for delayed or undelivered messages.

Limitation of Liability

Junnah is provided "as is" without warranties of any kind. To the fullest extent permitted by law, Junnah Inc. shall not be liable for any indirect, incidental, or consequential damages arising from your use of the service. Our total liability shall not exceed $100.

Changes to These Terms

We may update these terms from time to time. Changes will be posted on this page with a new effective date. Continued use of the service after changes constitutes acceptance of the updated terms.

Governing Law

These terms are governed by the laws of the State of New Jersey, without regard to conflict of law principles.

Contact

For questions about these terms, contact us at info@junnahinc.com.